Take advantage of free shipping Australia wide when you order over $150

If you are not completely satisfied with your products, please contact us for a complete refund!

Our entire range of products are developed and created with the sensitive skin in mind.

How do I check the status of an order?

Simply click ‘ORDERS’ from ‘MY ACCOUNT’ to view your most recent orders. Once your order is despatched from our warehouse, you will receive an email with a tracking number. Simply click the provided link to find the location of your order.

If you require further assistance, please do hesitate to contact us!


What forms of payment does RachelChung.com.au accept?

We accept payment with Visa, Mastercard & American Express or a PayPal account. All credit cards used for payment must have a valid billing address.

Why am I required to register before making a purchase?

Registering is quick and easy! We require only a password in addition to the email that you provide and having an account lets you keep track of your orders!

How can I trust buying on RachelChung.com.au?

We know that safety and trust are really important to you and being frequent online shoppers ourselves, we take it seriously. When you purchase an item on RachelChung.com.au, we accept your payment through a secure PayPal gateway portal that keeps your personal information private.

What happens if i am not happy with my product?

Simple! Please contact us and let us know. We appreciate all feedback and helps to make our service grow!